The maximum return period is 30 days. We answer the most frequently asked questions about returns. If you have any questions, contact us at info@moraleda.com or at +34 925 233 918
The product must be returned with its original packaging in perfect condition. If the product is damaged due to insufficient packaging, we will not be able to accept the return. In case of doubt, contact us at +34 925 233 918 or info@moraleda.com
The item in its original condition.
A photocopy of the delivery note.
Calle Río Jarama, 49-51, 45007 Toledo
Once we have received and inspected your return, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If approved, your refund will be processed and applied to your credit card or original payment method. If you have any doubts, call us at +34 925 233 918 or contact info@moraleda.com
If you have not yet received a refund, first check your bank account again.
Then, contact your credit card company; it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you have done all this and still have not received your refund, contact us at +34 925 233 918
Only regular-priced items can be refunded. Sale items cannot be refunded.
The right of withdrawal will apply as long as the products are returned in the same condition as when you received them. If your return does not meet the stipulated terms, you will not be entitled to receive any refund. Moraleda Recambios Agrícolas S.L will verify if the products are in the same condition as when they were sent to you.